

(This status doesn't mean we have not shipped the package, means that the package has not reached their facility)
#LEAF BUDDI 420 UPDATE#
Sometimes, it takes them a while to scan the packages and to update the 'label created' status. Once your order is shipped, tracking information will be sent to you via the email you provided to us in the checkout process.Īfter receiving a tracking number, please allow some time for the carrier to provide updates on it. International orders can be placed online, however, it's understood that all extra customs fees MUST be paid by the customer.Ĭheck out the rates and details for UPS customs clearance into Canada here.Ĭheck out the rates and details for USPS customs clearance into Canada here.
#LEAF BUDDI 420 FOR FREE#
Mile High Glass Pipes reserves the right to label any product as inapplicable towards the total amount applicable for free shipping.

(which often can take more time than the expedited options provided at checkout.) We use UPS and USPS to accomplish this, therefore, we reserve the right to choose which rate option will be best for us. or.Ģ) Request a refund for the product price MINUS THE FEES due to the first INCORRECT shipping directions given.īy default, Mile High Glass Pipes ships to all 50 States FREE OF CHARGE, however, please note that your package might take up to 7- 10 days to arrive at your location. If the address is inaccurate or the package is undeliverable and thus returned to our main warehouse, we offer you 2 simple options (ONCE THE PACKAGE IS ALREADY IN OUR HANDS):ġ) Pay for a NEW shipping fee to a CORRECTED ADDRESS, and we will RESEND your package again. Please make sure that all the shipping information is correct. If you need us to ship to a PO Box, your only choice will be USPS. To get your order to your location, we require a physical street address for all UPS and Fedex parcels. Mile High Glass Pipes ships its products from a network of warehouses across the US and Canada, however, o ur main warehouse is located in downtown, Los Angeles. Please note that WE DO NOT OFFER FINANCIAL COMPENSATION on SHIPPING for LATE, STOLEN, or LOST PACKAGES. Please refer to the carriers charts below showing their delivery standards based on the class of mail, to determine when your carrier or mail will arrive, and what to do if mail is considered late.

Please be mindful of the processing times when choosing your desired shipping speed when checking out. the recent COVID-19 pandemic), average processing times may increase. Note that weekends and holidays are not considered business daysĪnd shipping times quoted at checkout do not guarantee package arrival dates.ĭuring peak seasons, natural disasters, or other acts of God (i.e. Those orders placed AFTER 5:00 PST or on the weekends will be processed starting on the NEXT business day. The standard processing time for orders placed Monday-Fridays between the hours of 10AM and 5PM PST is 1-3 business days, however, most get shipped the same day. Mile High Glass Pipes cannot guarantee a delivery date on any order due to our inability to control our carriers schedules or estimated time of arrival for many reasons including weather and transportation delays, incorrect or undeliverable addresses, carrier decisions, etc. This does not mean every package will be signature required. If you are trying to use a stolen credit card, and or are under age, please don't. Mile High Glass Pipes does NOT sell products to anyone under the age of 21 (18 where applicable).įor this reason we may make your package require an adult signature. We use plain brown boxes (we do recycle to save waste, so sometimes they aren't new), and or ship in plain cartons or USPS approved boxes. Mile High Glass Pipes ships all orders in plain packaging & with a generic looking label.
